Jane Leadbetter

  Jane Leadbetter is an independent management consultant specialising in the retail sector. Before becoming a consultant she worked for a number of leading high street stores and luxury brands, including a spell at Harrods where she designed and implemented their highly successful leadership programme. She is a Fellow of the CIPD and a visiting lecturer at the London Metropolitan University.  
 

Jane Leadbetter is the author of:

Sales & Service Excellence